Contact Us

Combe Lodge, Suckley, Worcester. WR6 5DR

Tel: 01886 884135 Mon - Fri 9am - 5pm

email: archerbobs@aol..com

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Bobbin-a-Month Club

How it Works

 

The Bobbin-a-Month Club is very simple – all that’s required is a minimum order of six bobbins. You may distribute your bobbins in any way you wish, two one month and one the next for example. Every month when we send your bobbin(s) we will also enclose a payment request slip for the following month’s order.

You can either send monthly payment in the form of a Pounds Sterling cheque or we can charge your order to your payment card. Please note we cannot accept sensitive payment card information via email.

 

If you wish to pay each month by card, once we have your details all we need is a monthly email or call saying you're happy for us to take the next payment.

If you'd like to make your monthly payment by post you can also choose to complete and return the card payment form that will be attached to your payment request slip.

 

Free P&P

Postage and packing is totally free on all UK orders.

Free on international orders of two or more bobbins.

International Orders

For international orders of two or more bobbins per month postage is free. However, on international orders of one bobbin a month we will charge the international postage cost in force at the time of dispatch less the cost of our standard UK postage.

 

In the event of an international order going missing we will send a replacement but any future order will either need to be insured at the customer’s expense or the risk of loss is assumed by the customer.

 

You can join the Bobbin-a-Month Club by phone, mail, or email:

By phone:

Just ring with a list of the bobbins you would like and you can either mail us a cheque for your first month’s bobbins or make a card payment over the phone. Call 01886 884135

By mail:

Download the Bobbin-a-Month Order Form below and send it to us enclosing a Pounds Sterling cheque or fill in the payment card details for your first month’s bobbin(s) to: A R Archer Ltd, Combe Lodge, Suckley, Worcester WR6 5DR

By email:

We are happy for you to send a Bobbin-a-Month Club order via email but we cannot accept sensitive payment card information via email. Please include your phone number with your order and we will be happy to give you a call to arrange payment when your bobbins are about to be made. 

Pricing Policy for Bobbin-a-Month Club Orders

Any Bobbin-a-Month Club orders that bridge the price review on January 1st each year will benefit from receiving the first 3 month’s orders of the New Year at the previous year’s prices.

We always endeavour to keep any price increase to a minimum.

 

 

Guarantee & Returns Policy

1) You may cancel your order at anytime within the first 14 days of placing your order.

2) If you wish to cancel your order after this time please contact us as soon as possible and we shall endeavour to meet your request. Please be aware that all bobbins are made to order – once an order has entered the production process (usually 14 days prior to despatch date) it may not be cancelled.

3) Notification of faulty goods should be made within three days of the goods being received. All goods supplied by us are warranted      as being suitable for the purpose for which they are designed, under fair conditions.

Our liability under this warranty will be limited to the replacement and  free repair against goods acknowledged by us to be faulty, providing such faults have not been caused by your misuse, negligent handling or improper care of the goods.

4) If you do need to return any goods, please remember to wrap the package securely as it may not be possible to offer a refund or replacement on goods which have been damaged in transit.

Should you have any queries please don’t hesitate to contact us on 01886 884135 between 9am – 5pm Monday to Friday. You can email us at archerbobs@aol.com or via the website.